The airport tax refund may only be made after the Date of Departure.
Also, other services purchased together with flight would not be refunded To ensure a smooth refund process, please provide the following details: Schedule change: Malindo Air reserves the right to cancel or change the planned departure, schedule, route, aircraft or stopping places of any flight for which fares have been paid, at any time and from time to time, for any reason, without notice to any Passengers affected thereby and, in connection therewith, the Carrier shall not be liable to any Passenger in respect of such cancellation or change, whether or not resulting from an Event of Force Majeure; which includes but not limited to bad weather and Acts of God; provided that, the Carrier may and reserves the right, at its sole discretion, to provide any Passengers affected by such cancellation or change with: For Malaysia Domestic flights, check-in will commence 2 hours before departure and the check-in counters will close 45 minute before standard departure time for Business and Economy Class.
For International Flights, check-in will commence 3 hours before departure and check-in counters will close 45 minutes before standard departure time for Business and Economy Class.
ATR (PROPELLER) FLIGHT OPERATIONS (SUBANG AIRPORT): Certain formalities are required to be completed by the passengers at the airport before or after being accepted for the flight.
E-Ticket Passenger Itinerary/ Receipt: Please note that you are required to keep a printed copy of this "E-Ticket Itinerary" with you throughout the journey as it is required for entry into the airport, check-in, refunds or exchanges.
To enter the airport and for check-in, you must present this itinerary receipt along with Official Government issued photo identification such as passport or identity card.